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Return / Exchange Policy

-  Item(s) which is qualified for return must be unworn/unaltered/unwashed.

-  Colour sometimes shown slight different on different device screens, especially for bright colour apparels. Return/exchange due to this reason will be rejected.

-  Minor imperfections such as slight dotted stains, loose of threads and etc (not affect the appearance of apparel) are not considered as defect item(s).

-  Measurement was given for every items, you are advice to read for item details before order. Slight discrepancy of 0.5" - 1" or sizes is not fitting after purchase is not considered defect item(s), return/exchange will be rejected by us.

-  Received defective/incorrect item, please contact us at sales@iliura.com within 7 days after received parcel and we will guide you on the return accordingly. Only after received return parcel, we will proceed for exchange of same items.

- Only one-to-one exchange of same item with same size and colour, unless item out of stock then refund will be proceed or exchange to others available same price item.

-  All returns / exchanges are assessed on a case by case basis. We reserves all rights to exercise discretion in permitting all returns and exchanges.